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How you can work with me:
Visionary Operator Accelerator
Your right-hand person is smart, loyal, and hardworking, but still buried in the weeds. This 12-week program equips them to think like an owner, lead like a COO, and keep the business moving forward without you as the safety net.
Strategy Session
One focused day to get answers. We’ll audit your org chart, team dynamics, and execution systems to spot the cracks that are bleeding time and profit and give you a clear plan to fix them before they cost you more sleep (or money).
Fractional COO
When you can’t afford more trial and error, I step in as your operator. I restructure your team, stabilize execution, and install the systems that keep things running, so you get calm, steady leadership without the overhead of a full-time hire.
DIY ROUTE:
The People Ops Playbook™
For founders who need the right people in the right seats. This self-paced playbook gives you the tools to put the right people in the right seats, establish true ownership, and navigate team changes without losing culture or momentum.
“Kristen was with my team for 13 years, with the last four of those years functioning as my Chief Operating Officer. In that time, our revenue grew almost 300%, and our team size grew almost 10x.
The level of ownership that Kristen took for every aspect of her position was breathtaking. That level of growth creates a huge demand for flexibility, agility, and sheer grit - and Kristen never failed to answer the challenge.”
Jeff Walker
Creator of Product Launch Formula, #1 NY Times bestselling author
I don’t run operations like a consultant, I don’t teach leadership like HR, and I don’t hand you theory.
Hi, I’m Kristen.
I grew a business from $2 million to $10 million+, managed a $3 million payroll, and helped launch New York Times bestsellers and multimillion-dollar events.
I’ve hired, fired, built lean teams, and fixed broken ones. I’ve watched founders burn out because nothing moved without them, and I know how to help them escape that trap and fix the messes that can break companies in the middle of growth.
That’s why when I step in:
Your team stops waiting on you because they know who owns what and how to move forward.
Your operator shifts from “task doer” to actual leader.
Execution stabilizes because the single point of failure (you) is gone.
You get real breathing room to go on mastermind retreats or take a real vacation.
Growth compounds with a leaner team, stronger outcomes, and no bloated headcount.
"Kristen came to Knit Stars at a pivotal time for the company, when I had just made some major transformations, both professionally and personally. She dug in to our very complex history, cleaned everything up and got the right people into the right seats. Most importantly, she became a critical and compassionate thought partner that was essential in evolving Knit Stars from physical product company into a focused, global e-learning powerhouse.
She will meet you where you are and make big things happen!"
Shelley Brander
Creator of Knit Stars, Author, Move The Needle
“Anytime you’re looking to grow a company, you want guidance from someone who has done what you’re trying to do. It’s a chance to cut decades off your learning curve. And that’s exactly what you’ll get when working with Kristen. She played a huge role as the COO in growing Jeff Walker’s Product Launch Formula business.
Kristen was instrumental in scaling the company and systematizing the operations. It ran like a well oiled machine and it’s why we always had confidence recommending their programs. It’s also why I highly recommend working with her if you’re looking to do the same."
Stu McLaren
Creator of The Membership Experience &
Co-Founder of Membership.io
80% of founders struggle with operational cracks that quietly stall growth.
It’s time for the right people, in the right seats,
with the right systems.
That’s what I build.
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