Keep your business running without you
Fractional COO support that helps your team own the outcomes, so you can finally stop being the bottleneck
You’ve built a 7 or 8-figure business that looks successful from the outside.
But behind the scenes, it feels more fragile than you’d like:
Things only move forward when you’re in the middle of it.
Your team is capable, but they still lean on you for direction.
Accountability feels messy, so you pick up the slack.
Growth is happening, but profit and sustainability aren’t keeping pace.
You’re in the messy middle of business where everything depends on you, and you’re tired of it.
Most businesses don’t break because
they hired “bad people” or because
they don’t have enough SOPs.
They break because the founder is still the safety net.
The shift is ownership:
Leaders who think like owners
Lean systems that guide execution without strangling creativity.
Guardrails that protect your vision while freeing your team to run.
When that’s in place, your business doesn’t collapse when someone’s out sick, leaves for good, or when you finally take that vacation.
It runs without you.
My work is about replacing founder
dependency with team ownership.
Your Risk Audit (60-second check):
If two people own it, no one does.
If it isn’t written, it isn’t real.
If one login locks you out (Meta, Stripe, email), you’re gambling revenue.
If one person leaves and a function stops, you built a dependency, not a team.
If every approval routes to you, growth stalls on your calendar.
If you checked two or more, you’re founder-fragile, but we can fix that.
Real-World Strategy for People, Performance, and Turning Vision into Reality for Impact
Get field-tested insights on leadership, implementation that actually delivers results, and human-empowered, AI-augmented execution—using AI as an amplifier, not a replacement.
Weekly strategies for founders and operators who want reliable execution,
aligned teams, and measurable impact.
How you can work with me:
Visionary Operator Accelerator
Your right-hand person is smart, loyal, and hardworking, but still buried in the weeds. This 12-week program equips them to think like an owner, lead like a COO, and keep the business moving forward without you as the safety net.
Strategy Session
One focused day to get answers. We’ll audit your org chart, team dynamics, and execution systems to spot the cracks that are bleeding time and profit and give you a clear plan to fix them before they cost you more sleep (or money).
Strategy Session
When you can’t afford more trial and error, I step in as your operator. I restructure your team, stabilize execution, and install the systems that keep things running, so you get calm, steady leadership without the overhead of a full-time hire.
The People Ops Playbook™
For founders who need the right people in the right seats. This self-paced playbook gives you the tools to put the right people in the right seats, establish true ownership, and navigate team changes without losing culture or momentum.
“Kristen was with my team for 13 years, with the last four of those years functioning as my Chief Operating Officer. In that time, our revenue grew almost 300%, and our team size grew almost 10x.
The level of ownership that Kristen took for every aspect of her position was breathtaking. That level of growth creates a huge demand for flexibility, agility, and sheer grit - and Kristen never failed to answer the challenge.”
Jeff Walker
Creator of Product Launch Formula, #1 NY Times bestselling author
I don’t run operations like a consultant, I don’t teach leadership like HR, and I don’t hand you theory.
Hi, I’m Kristen.
I grew a business from $2 million to $10 million+, managed a $3 million payroll, and helped launch New York Times bestsellers and multimillion-dollar events.
I’ve hired, fired, built lean teams, and fixed broken ones. I’ve watched founders burn out because nothing moved without them, and I know how to help them escape that trap and fix the messes that can break companies in the middle of growth.
That’s why when I step in:
Your team stops waiting on you because they know who owns what and how to move forward.
Your operator shifts from “task doer” to actual leader.
Execution stabilizes because the single point of failure (you) is gone.
You get real breathing room to go on mastermind retreats or take a real vacation.
Growth compounds with a leaner team, stronger outcomes, and no bloated headcount.
"Kristen came to Knit Stars at a pivotal time for the company, when I had just made some major transformations, both professionally and personally. She dug in to our very complex history, cleaned everything up and got the right people into the right seats. Most importantly, she became a critical and compassionate thought partner that was essential in evolving Knit Stars from physical product company into a focused, global e-learning powerhouse.
She will meet you where you are and make big things happen!"
Shelley Brander
Creator of Knit Stars, Author, Move The Needle
“Anytime you’re looking to grow a company, you want guidance from someone who has done what you’re trying to do. It’s a chance to cut decades off your learning curve. And that’s exactly what you’ll get when working with Kristen. She played a huge role as the COO in growing Jeff Walker’s Product Launch Formula business.
Kristen was instrumental in scaling the company and systematizing the operations. It ran like a well oiled machine and it’s why we always had confidence recommending their programs. It’s also why I highly recommend working with her if you’re looking to do the same."
Stu McLaren
Creator of The Membership Experience &
Co-Founder of Membership.io
80% of founders struggle with operational cracks that quietly stall growth.
It’s time for the right people, in the right seats,
with the right systems.
That’s what I build.
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